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Price Match Policy

At IceFireRecovery, we are committed to providing you with the best prices online. If you find a lower price for any of our products, we will beat it. To be eligible, you must provide proof, such as a screenshot, invoice, email, etc., of the lower offer.

POLICY

We work diligently to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund, simply e-mail us a link to the same product on our website or on our competitor’s website within 60 days from the date of your order, and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and buy one, get one free offers are not eligible.
  • The item must be in stock on the competitor’s website.
  • The competitor must be an online store; they may not have a retail location.
  • The website cannot be a discounter or auction website (e.g., eBay, Overstock, etc.).
  • Refund requests exclude special once-a-year promotions such as Black Friday/Cyber Monday.
  • The competitor must be an Authorized Retailer of the product in question.
  • The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax.
  • *Certain exceptions may apply.

To request a price match, please provide evidence such as a screenshot or link showing the lower price before making your purchase. Our team will review your request and work to ensure you receive the best pricing available.

Please note that if a product's price is mislisted, we reserve the right not to honor that price due to the large number of products we offer and the fluctuating nature of pricing.

For any inquiries or to request a price match, please contact us via email at support@icefirerecovery.com or chat. We are here to assist you in getting the best value for your purchase.